To create a safer environment for our customers, both members and non-members now need to book a slot when visiting our swimming pools. Please make sure you have read and are comfortable with the new rules on using our swimming pools. If you have any questions please feel free to contact Dunston Leisure Centre on 0191 433 5757 or email email@example.com.
Before your first visit you must first reactivate your GO Gateshead card to enable you to book activities online. Please complete the form and we'll let you know as soon as you're ready to book.
If you are a GO Gateshead member, this form will also reinstate your Direct Debit so you can book without being charged per session. If you do not wish to reinstate your membership at this point you can choose to reinstate your GO Gateshead card only and then you can pay-as-you-go for sessions.
If you have never held a GO Gateshead card , please make your first booking by calling Dunston Leisure Centre. Our team will be happy to accept your booking and will prepare a GO Gateshead card for you to collect on your first visit, so you can make future bookings online. You will need to provide an address, mobile number, email and date of birth for each member of the party.
Non-members will need to pay for their session at the time of booking.
Currently swimming is only available at Dunston Leisure Centre.
How to book
You must book your swim session, or you will not be able to use the swimming pools.
Bookings can be made up to seven days in advance or immediately before the session if space is available.
Please note that the process for booking will vary depending on the type of session you wish to join. For details of available sessions see below.
All lane swimming sessions can be booked online. If you have not used this facility before you will need your GO Gateshead card to set up an account.
To book a lane swimming session:
- choose the lane session you want to book from the list below or go to leisurebookings.gateshead.gov.uk/Horizons/gateshead
- on the booking system, under 'classes', select the lane session type you want book from the options
- choose the date you want to book
- click the search button
You should then see all the available time slots and remaining spaces. Once logged in, you should then be able to book the time slot you want.
Bookings for family swim or SEND (Special educational needs and disabilities) sessions must be made over the phone as the number of swimmers and prices will vary. For phone booking please call 0191 433 5757 during leisure centre opening hours. Response times may be longer durings periods of high demand, but we will answer your call as soon as possible. You will need your GO Gateshead card to hand, as well as those of any other adult in the booking. If you are unable to book online you may also book lane swimming over the phone if you wish.
You can make a swim booking up to seven days in advance.
Available swim sessions
There are a range of different swim sessions available to book. Please choose the one that best suits you needs and ability.
Each session lasts for 45 minutes unless specified. If you do want longer in the pool you may book consecutive sessions depending upon available capacity.
Slow lane swimming
Suitable for recreational swimmers who swim at a relaxed pace or over shorter distances. These lanes will always be against the side of the pool and if you prefer you may also stay within your depth in this session.
Medium lane swimming
Intended for recreational swimmers who are comfortable swimming full lengths of the pool at a reasonable pace. These lanes will usually be against the side of the pool.
Fast lane swimming
A single lane along the middle of the pool, intended for those who swim regularly for fitness.
Faster lane swimming
A single lane along the middle of the pool, to be used by those with a competitive swimming background or who are able to swim at speeds in excess of 30 seconds per length for extended periods of time.
Family swimming (Main pool and small pool)
The large pool sessions are suitable for adults or guardians with older children who are competent swimmers. They are intended as fun sessions and a chance to have a splash about. Anyone looking to swim continuously should book a lane swimming session instead.
The small pool sessions are ideal for adults or guardians with babies, toddlers or young children, with plenty of space to play.
These sessions will be aimed at families who have children with special educational needs and disabilities. Although SEND swimmers are welcome at all swimming sessions, this dedicated session will give an opportunity for the whole family to swim in a friendly, non-judgemental environment. Both the small pool and the main pool will be available, and you should book whichever pool you are comfortable swimming in.
Cancelling your booking
We all knows plans can change. If for whatever reason you can not longer attend an existing booking please always cancel your booking on our booking system so the space can be made available to others.
If you have paid for a swim, then you can phone 0191 433 5757 and we will be happy to move your session to a different time.
Give us your feedback
We know that these arrangements are quite different from what everyone is used to and that we are also welcoming swimmers from who'd usually use other GO Gateshead pools.
If you have any feedback, good or bad, please email firstname.lastname@example.org with your thoughts and opinions or complete a customer comment card.
Your feedback will be used to make tweaks to the programme so that we can meet everyone's needs and it will also be used to help decide which aspects of these new ways of doing things that we retain once we are able to reopen further swimming pools.